Accessibility at London Museums

Information about accessibility features and services at museums across London.

Wheelchair Access

Most museums in London are fully wheelchair accessible with ramps, lifts, and accessible facilities:

  • Entrances: Step-free access at main entrances
  • Lifts: Accessible lifts to all floors
  • Toilets: Accessible toilet facilities
  • Parking: Blue badge parking where available
  • Wheelchair Loan: Some museums offer free wheelchair loan

Visual Impairments

Many museums offer services for visitors with visual impairments:

  • Audio Guides: Free audio guides with detailed descriptions
  • Touch Tours: Tactile experiences and handling sessions
  • Large Print: Large print guides and maps
  • Braille: Braille information where available
  • Assistance Dogs: Guide dogs and assistance dogs welcome

Hearing Impairments

Services for visitors with hearing impairments include:

  • Induction Loops: Hearing loop systems in key areas
  • Sign Language Tours: BSL interpreted tours (booking required)
  • Captioned Videos: Subtitled multimedia content
  • Visual Alerts: Visual fire alarms and announcements
  • Staff Training: Staff trained in basic sign language

Learning Disabilities

Support for visitors with learning disabilities:

  • Easy Read Guides: Simplified information materials
  • Quiet Spaces: Designated quiet areas for breaks
  • Social Stories: Pre-visit information to help prepare
  • Staff Support: Trained staff to provide assistance
  • Flexible Visits: Accommodations for different needs

Museum-Specific Accessibility

British Museum

  • Full wheelchair access
  • Free audio guides
  • Touch tours available
  • BSL interpreted tours

Natural History Museum

  • Step-free access throughout
  • Wheelchair loan available
  • Audio descriptive tours
  • Quiet room available

Science Museum

  • Fully accessible
  • Interactive exhibits for all abilities
  • Audio guides with descriptions
  • Assistance dog friendly

Planning Your Visit

  • Contact in Advance: Call ahead to discuss specific needs
  • Book Assistance: Some services require advance booking
  • Check Websites: Review accessibility information online
  • Bring Documentation: Bring any relevant medical documentation
  • Ask for Help: Don’t hesitate to ask staff for assistance

Useful Resources

  • AccessAble: Detailed accessibility guides for venues
  • Euan’s Guide: User-generated accessibility reviews
  • Museum Websites: Check individual museum accessibility pages
  • Transport for London: Accessibility information for public transport